Business Applications

Sales Cloud

  • Fully Customizable CRM
  • To Build a Strong Pipeline
  • To Manage the Funnel
  • To Improve Sales Rep Productivity
  • To Match Your Look & Feel Preferences


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Service Cloud

  • High Quality One & Done
  • Streamline Case Resolution
  • Increase Agent Effectiveness
  • Self-Service/Customer Portal
  • Self-Learning Knowledgebase


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Application Development

  • Customize CRM Apps – To Build & Run …
    • Departamental Apps
    • Large-Scale Business Apps
    • Highly Transactional Business Apps
  • Public-Facing Sites
  • To Buy & Run 3rd-party Apps (AppExchange Apps)


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Data Integration

  • Data Migration
  • Interface Development
  • Web Services
  • Data Integration w/Legacy Systems
  • Google AppsTM Integration


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Consulting

  • Business Optimization Processes
  • Customer Relationship Management (CRM)
  • Technological Infrastructure
  • Project Management Sytems
  • NGO CRM – Constituent Relationship Mngt
  • Carrier/Distribution Management Systems


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Training & Support

  • Training for Salesforce.com
    • final users
    • configuration & administration
  • Support for
    • Force.com Development
    • New Salesforce.com Functionalities


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